When accessing our Site, we will learn certain information about you during your visit, even if you do not submit information to us through messaging, chat, or similar functionality; and even if you do not submit information to us through our Contact Us page. Pivot may use server logs to record a visitor’s Internet Protocol (IP) address and to collect general information about the visit to the Site, such as the time and length of the visit, and the web pages accessed during the visit. Pivot may use this information for Site management and performance monitoring only. Pivot does not make this information available to unaffiliated third parties, but may share it with affiliated companies.
In addition, similar to other commercial web sites, Pivot utilizes a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and web server logs to collect information about how our web site is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our Site, and the web sites visited just before and just after our Site, and your IP address.
What Are Cookies?
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a web site, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each web site can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.
Pivot leverages cookie technology in a couple ways. First, we apply 3rd party software tracking to report on our Site’s usage. Cookies are often applied to enable us to measure how well our Site performs.
Pivot uses Google Analytics software to create summary statistics, used for such purposes as assessing the number of visitors to the different sections of our Site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas. In order to opt-out of the Google Analytics’ cookies, please follow their instructions for adding browser add-ons here.
Secondly, cookies enable retargeting. When a Pivot visitor leaves our Site, or any of our affiliated business unit sites, including:
We have the ability to place messages — in the form of advertising banners, for example — in front of those visitors on cooperating websites and advertising networks.
External social networks and third-party platforms
These services enable the website owner to engage users on social media websites and third‑party platforms.
In every instance, Pivot’s use of cookie technology is to help grow our business and we do not apply or append personally identifiable information to a cookie file. However, we understand Pivot’s visitors may not care for this level of tracking of their behavior and we are providing the following links where you may obtain information concerning how to opt-out of receiving cookie-targeted ads: opt-out information available by clicking here. Please note that any opt-out will not stop you from being served advertising. You will still see ads and it is possible you will see ads for Pivot. However, the ads you see will not be shown to you based on cookie targeting or other types of behavioral targeting.
During your interaction with the Site, Pivot may request information from you. The only information Pivot will collect and store about you is information you decide to provide us. NOTE, USERS ARE DIRECTED NOT TO PROVIDE ANY PERSONALLY IDENTIFIABLE HEALTH OR FINANCIAL INFORMATION TO US BY EMAIL OR THROUGH OUR SITE (INCLUDING THROUGH ANY MESSAGING OR CHAT FUNCTIONALITY). If you have voluntarily submitted user information to us through an email or contact form or messaging or chat functionality, Pivot will only use such information for the purpose that it was provided or as otherwise permitted by law. We may retain the content of your communications with us and our responses. If you currently receive any of our email newsletters and no longer wish to do so, you may use the unsubscribe link at the bottom of every newsletter we sent to opt-out and you will no longer receive it.
How Do We Use the Information You Provide to Us?
We use user information and user data for the purposes of administering our business activities, providing customer service and making available other items and services to our customers and prospective customers. We will not obtain personally identifying information about you when you visit our Site, unless you choose to provide such information to us. NOTE, USERS ARE DIRECTED NOT TO PROVIDE ANY PERSONALLY IDENTIFIABLE HEALTH OR FINANCIAL INFORMATION TO US BY EMAIL OR THROUGH OUR SITE (INCLUDING THROUGH ANY MESSAGING OR CHAT FUNCTIONALITY).
To prevent unauthorized access to any user information or user data, Pivot has put in place commercially reasonable physical, electronic, and managerial procedures to safeguard and secure the information it collects through this Site. However, Pivot cannot guarantee the security of such information.
Governing Law and International Users
Our Site is only directed to persons in the continental United States where Pivot provides services (for most Pivot services, those jurisdictions in the continental United States where Pivot has physical locations). If you access this Site from a location in the continental United States that is not one in which Pivot maintains a physical location, you are directed not to submit information through the Site and you should contact Pivot by telephone (using the contact telephone number below). This Site may be accessed from many different places around the world. If you are located outside of the continental United States, you are directed not to use the Site. By accessing this Site, you agree that the statutes and laws of the State of Maryland, without regard to any conflicts of laws principles that would apply the law of another jurisdiction, and including the Maryland Uniform Electronic Transactions Act, will apply to all matters relating to the use of this Site. You further agree that exclusive jurisdiction for all disputes, claims or controversies relating to use of this Site shall be only in a federal or state court with competent jurisdiction in the State of Maryland. You irrevocably consent to the exercise of personal jurisdiction by such courts in any such dispute, claim or controversy and irrevocably waive any objection on the ground of venue or the convenience of the forum. Any judgment entered in any such dispute, claim or controversy may be enforced in other jurisdictions in any manner provided by law. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with local laws.
Pivot Health Solutions LLC
ATTN: General Counsel
501 Fairmount Ave., Ste. 302
Towson, MD 21286
Feel free to review our Notice of Privacy Practices for information concerning privacy for offline activities.